Welcome to my site!

Hello! I'm

Annicka Rabida

Basic Information

education

St. Norbert College ’21

B.S. Computer Science & Graphic Design

Music Minor

skills

software

Google Suite

WordPress & Elementor

Zendesk Administration

Domain of One’s Own Admin

Gravity Forms

 

Adobe Creative Cloud

Photoshop

Lightroom

Illustrator

InDesign

Premiere Pro

After Effects

Programming Languages

C++

Python

Java & Javascript

C#

HTML

CSS

job experience

St. Norbert College ITS
De Pere, WI

User Support Specialist - AV

SEPT '23 - NOw

  • Administrated the Zendesk ticketing system, Google Services and Zoom.
  • Reevaluated how the division was utilizing Zendesk.
  • Supported classroom and meeting room A/V.
  • Maintained the ITS website and Knowledge Base.
  • Helped support general business of the ITS Service Desk which included supervising about 20 student workers.

Instructional Technologist

FEB '22 - SEPT '23

  • Explore new technologies
  • Administrator to the Domain of One’s Own program
  • Manage a team of 10 students and a studio.
  • Support faculty with integrating technology in their course design

service desk specialist

july '21 - feb '22

  • Handle general business of the ITS Service Desk which includes overseeing the student workers.
  • Redesigned and maintain the Knowledge Base for the ITS Service Desk.
  • Administrator the Zendesk ticketing system, Google Services and Zoom.
  • Support student devices and St. Norbert College owned devices.

tech bar consultant / lead

jan '18 - may '21

  • Assisted students and staff with various technology needs.
  • Developed and maintained the branding material to provide the Tech Bar with a cohesive look.
  • Designed and maintained the Tech Bar website to showcase our mission and make ease in
    scheduling an appointment.
  • Created tutorial videos for both faculty and students on different technologies used by the college.

Teaching Assistant

jan '18 - may '21

  • Aided during the lab time of the intro to computer science class.
  • Graded labs and programs.
  • Held nightly TA hours to assist students outside of class time.
  • Assisted a professor in note taking to help teach the intro computer science class.

leadership

KNIGHT THEATRE

Stage Director

MAY '18 - FEB '19​

MAY '20 - FEB '21​

  • Organized auditions and casting
  • Created a master schedule for the cast members
  • Oversaw the artistic view of the show and blocking

Social Media Coordinator

MAR '19 - MAR '20


  • Designed a website for information consolidation
  • Maintained social media accounts to promote ticket sales

Delta Phi Epsilon

lead advisor

sept '21 - present

President

Dec '19 - dec '20

  • Presided over all chapter business
  • Communicated with International Headquarters to maintain good chapter standing
  • Led all chapter meetings

artwork

downloadable resume