Welcome to my site! Hello! I'm Annicka Rabida Basic Information education St. Norbert College ’21B.S. Computer Science & Graphic DesignMusic Minor skills software Google SuiteWordPress & ElementorZendesk AdministrationDomain of One’s Own AdminGravity Forms Adobe Creative Cloud PhotoshopLightroomIllustratorInDesignPremiere ProAfter Effects Programming Languages C++PythonJava & JavascriptC#HTMLCSS job experience St. Norbert College ITSDe Pere, WI User Support Specialist - AV SEPT '23 - NOw Administrated the Zendesk ticketing system, Google Services and Zoom.Reevaluated how the division was utilizing Zendesk.Supported classroom and meeting room A/V.Maintained the ITS website and Knowledge Base.Helped support general business of the ITS Service Desk which included supervising about 20 student workers. Instructional Technologist FEB '22 - SEPT '23 Explore new technologiesAdministrator to the Domain of One’s Own programManage a team of 10 students and a studio.Support faculty with integrating technology in their course design service desk specialist july '21 - feb '22 Handle general business of the ITS Service Desk which includes overseeing the student workers.Redesigned and maintain the Knowledge Base for the ITS Service Desk.Administrator the Zendesk ticketing system, Google Services and Zoom.Support student devices and St. Norbert College owned devices. tech bar consultant / lead jan '18 - may '21 Assisted students and staff with various technology needs.Developed and maintained the branding material to provide the Tech Bar with a cohesive look.Designed and maintained the Tech Bar website to showcase our mission and make ease inscheduling an appointment.Created tutorial videos for both faculty and students on different technologies used by the college. Teaching Assistant jan '18 - may '21 Aided during the lab time of the intro to computer science class.Graded labs and programs.Held nightly TA hours to assist students outside of class time.Assisted a professor in note taking to help teach the intro computer science class. leadership KNIGHT THEATRE Stage Director MAY '18 - FEB '19 MAY '20 - FEB '21 Organized auditions and casting Created a master schedule for the cast members Oversaw the artistic view of the show and blocking Social Media Coordinator MAR '19 - MAR '20 Designed a website for information consolidation Maintained social media accounts to promote ticket sales Delta Phi Epsilon lead advisor sept '21 - present President Dec '19 - dec '20 Presided over all chapter businessCommunicated with International Headquarters to maintain good chapter standingLed all chapter meetings artwork VIEW FULL PORTFOLIO HERE downloadable resume DOWNLOAD HERE